Sr Director - Client Delivery

Job Number: 45489

Workplace Type: Remote

Employment Type: Full Time Associate

Position Title: US RSR Sr Dir, Client Services

External Description:

Are you ready to make an impact? 

Not all superheroes wear capes; sometimes real change makers, true leaders and those who actually make a mark on the world are the ones with their feet on the ground, working to help people in need, whilst also having the perspective to see the bigger picture; envisaging pathways to success on a wider scale.

So how can you do this?

We are offering the opportunity to work with one of the nation’s leading healthcare providers Kaiser, who through their unique model, nation-leading prevention, and cutting-edge treatment, care for their members like no other health care organization. Be part of the difference they are making to people’s lives everyday…

Why now?

 It is not often that a role with this much opportunity for growth and capacity to build solutions alongside the client comes along. This is a chance to help evolve, establish and execute an RPO roadmap toward success, with the potential to roll out on a global level.

So if you are someone who:

• Can be a leader of leaders.
• Utilizes your expertise to build blueprints for successful new solutions.
• Excels in a results-driven and fast paced environment.
• Wins the hearts and minds of others through strong collaborative skills.
• Has a flexible, solution first approach; adaptable in the face of change and able to find strategies for success.
• Communicates effectively at all levels as a trusted advisor.
• Uses data to assess, measure and improve performance to meet short and long term goals.

And is happy to be:

• Leading a great team in a supportive environment, providing tailored development and learning opportunities and mentoring assistance.
• Taking responsibility for budgets, forecasting and overall P&L as well as compliance, ensuring all SLAs run to target.
• Developing accounts, fostering strategic business relationships and ensuring we are at the forefront of client delivery and satisfaction.
• Working with independence and Integral in creating bespoke solutions, course correcting when needed and steering those around you on a day to day basis.
• Collaborating across the wider business, leveraging knowledge to ensure optimal performance and best practice.
• Support the Manager of Talent Delivery as needed to monitor account staff in a matrix based environment to ensure the client’s staffing requirements are met.
• Managing from the front, letting your work be an example for others to follow.

And has:

• Background in the RPO and Healthcare (clinical) spaces, managing complex and/or sizable client accounts.
• Experience in negotiating and managing large commercial budgets.
• Knowledge of interpreting strategy and policy in order to set and deliver objectives within medium to long term time frames.
• Bachelor's Degree in Business Management, or related field or 8-10 + years of equivalent work experience required; in lieu of Bachelor's degree, high school diploma or equivalent required
• 5 - 7+ years of related business, recruiting and operational leadership and demonstrated successes within a complex organization
• 3+ years of experience managing and directing professional recruiters within a client service role
• Successful history managing multiple teams and directing professional recruiters within a client service role, unified toward cohesive goals.

What’s in it for you:

• Largest global staffing leader
• Competitive salary + bonus
• Excellent benefits package - medical, dental, vision
• Generous PTO policy earned from day one
• Education and professional development
• Rapid career growth
• Retirement savings and security
• Employee stock purchase plan
• Paid parental leave
• Short and long term disability
• Employee assistance program and health advocacy
• Health and dependent care flexible spending account
• Metlife auto and home insurance
• Metlife legal plan
• Referral reward program
• Exclusive discounts and programs with dozens of nationwide vendors and retailers

Be more than a superhero, apply today…

Connect with Robert Galas (robert.galas@randstadsourceright.eu) to learn more.

For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2022 DiversityInc Top 50 company, a Human Rights Campaign 2022 Best Places to Work for LGBTQ+ Equality, a Military Friendly company for Veterans, Military Spouses & Suppliers, and a 2022 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

The base salary range for this position is $114,000 - $180,100.

At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad offers rich learning & development opportunities, a 401(k) plan, a stock purchase plan, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on overall wellbeing with our award-winning wellness program, 18 paid days off in your first full year + 1 paid volunteer day and 9 holidays, and offers discounts on everything from cell phone plans to car purchases.

 

 

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Location_formattedLocationLong: United States, US