about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Regional Operations Manager

Location: United States

Notice

This position is no longer open.

Job Number: 42175

Workplace Type: Remote

Employment Type: Full Time Associate

Position Title: RD BE Regional Operations Mgr

External Description:

Randstad is a global leader in HR services, and we know how important a job is in a person's life. Our ultimate goal is to touch the work lives of 500 million people around the world by 2030. 

The Regional Operations Manager plays a crucial role in ensuring we deliver the sales effort through outstanding customer service, proactive placement of temporary employees and maintaining communication with established internal and external clients to ensure successful business development. This position will be responsible for overseeing all operations for specific Enablement vertical. 

What you get to do: 

  • Handle routine to complex inquiries or issues from stakeholders, as needed
  • Escalation point for all talent onboarding process related issues
  • Manage and mentor Operations associates responsible for providing additional administrative and sales support within the region/vertical
  • Hires, trains, develops, and supervises the Operations staff
  • Communicate effectively with recruiters and account managers to ensure new hire paperwork and screenings are completed, and talent are cleared and ready to hire prior to their start date
  • Gather paperwork for new vendors and submit to corporate compliance for setup
  • Maintain and update: Client Specific Requirements, Logins for Vendor Management System (VMS) sites and drug/background vendors
  • Assist management and sales team members as needed/requested with special projects and company events, if time permits  
  • Responsible for hiring/firing decision, performance evaluations, and counseling of temporary employees

What you need to bring: 

  • 3-5 years related operations experience 
  • 2-3 years of experience in managing 10+ direct reports is required 
  • Bachelor's degree is highly preferred 
  • Demonstrate excellent interpersonal, organizational skills and verbal & written communication skills
  • Ability to prioritize and multi-task in a fast paced, changing environment and be detail oriented
  • Ability to set goals and meet deadlines exhibiting strong time management skills
  • Ability to develop and maintain relationships with key business partners by building personal credibility and trust
  • Maintains courteous, professional and effective working relationships with employees at all levels of the organization
  • Proficient in handling difficult situations and human relations issues with professionalism and respect
  • Ability to maintain confidentiality of documents, organization, etc

What’s in it for you:

  • Largest global staffing leader
  • Competitive salary + bonus
  • Excellent benefits package - medical, dental, vision
  • Generous PTO policy earned from day one
  • Education and professional development
  • Rapid career growth
  • Retirement savings and security
  • Employee stock purchase plan
  • Paid parental leave
  • Short and long term disability
  • Employee assistance program and health advocacy
  • Health and dependent care flexible spending account
  • Metlife auto and home insurance
  • Metlife legal plan
  • Referral reward program
  • Exclusive discounts and programs with dozens of nationwide vendors and retailers

Please email your resume to betty.chiu@randstadusa.com if you are interested in learning more! 

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10  Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.  If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations.  Ask your Randstad representative for more information.

City:

State:

Community / Marketing Title: Regional Operations Manager

Company Profile:

EEO Employer Verbiage:

EEO Employer Verbiage Displays here

Location_formattedLocationLong: United States, US