Talent Experience Coordinator
Location: United States
Notice
Job Number: 39815
Workplace Type: On-site
Employment Type: Contract
Position Title: Talent Position
External Description:
The Talent Experience Specialist (Coordinator) - Onboarding is responsible for guiding pre-identified qualified candidates through the Randstad Sourceright Payroll Solutions onboarding process. This person will be responsible for effectively managing the talent onboarding experience, guiding them through a successful orientation including welcome correspondence, legal forms, TAPA, compliance, I9 documents and ‘ready to start’ conversations.
Additional responsibilities will include:
- Onboarding communications – written, calls and text (utilizing standardized templates where applicable)
- Ordering and managing required screenings
- Managing VMS activity where applicable
- Tracker Management – documenting in real time
- Managing eVerify and I9 compliance process with 100% accuracy
- Proactively communicating with the talent and clients/internal partners during the onboarding process
- Partner with appropriate parties to troubleshoot, escalate, and resolve issues while meeting SLA’s
- Reviewing onboarding requests to ensure roles/job descriptions meet RSR guidelines for risk, geographic location, minimum wage and scope
- Placing newly hired candidates on order and assignment, ensuring 100% accuracy in all O&A details
Education
- High school diploma or equivalent required / Associates or Bachelor’s degree preferred
Work Experience
- Minimum one year experience in payroll operations/HR/staffing/customer service required
- Familiarity with vendor management systems (VMS) and payroll tools/solutions is a plus
Knowledge, Skills, and Abilities
- Strong customer focus and customer service skills
- Collaborative one team approach is a must
- Basic Payroll knowledge to include federal, state, county, city regulations pertaining to overtime, sick accruals/pay, civic obligations, paid time off, and taxes
- Proficient with Microsoft Office tools including Word, Excel, PowerPoint
- Proficient with the Google environment including Gmail, Docs, Sheets and Slides
- Excellent organizational, time management skills, verbal, and written communication skills
- Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
- Possess strong problem solving skills
- Detail oriented with a concern for continuous improvement
- Ability to multi-task, prioritize and manage time effectively
At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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Location_formattedLocationLong: United States, US