about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Talent Experience Coordinator

Location: United States

Notice

This position is no longer open.

Job Number: 39815

Workplace Type: On-site

Employment Type: Contract

Position Title: Talent Position

External Description:

The Talent Experience Specialist (Coordinator) - Onboarding is responsible for guiding pre-identified qualified candidates through the Randstad Sourceright Payroll Solutions onboarding process.  This person will be responsible for effectively managing the talent onboarding experience, guiding them through a successful orientation including welcome correspondence, legal forms, TAPA, compliance, I9 documents and ‘ready to start’ conversations.

Additional responsibilities will include:

  • Onboarding communications – written, calls and text (utilizing standardized templates where applicable)
  • Ordering and managing required screenings
  • Managing VMS activity where applicable
  • Tracker Management – documenting in real time
  • Managing eVerify and I9 compliance process with 100% accuracy
  • Proactively communicating with the talent and clients/internal partners during the onboarding process
  • Partner with appropriate parties to troubleshoot, escalate, and resolve issues while meeting SLA’s
  • Reviewing onboarding requests to ensure roles/job descriptions meet RSR guidelines for risk, geographic location, minimum wage and scope
  • Placing newly hired candidates on order and assignment, ensuring 100% accuracy in all O&A details

Education

  • High school diploma or equivalent required / Associates or Bachelor’s degree preferred

Work Experience

  • Minimum one year experience in payroll operations/HR/staffing/customer service required
  • Familiarity with vendor management systems (VMS) and payroll tools/solutions is a plus

Knowledge, Skills, and Abilities

  • Strong customer focus and customer service skills
  • Collaborative one team approach is a must
  • Basic Payroll knowledge to include federal, state, county, city regulations pertaining to overtime, sick accruals/pay, civic obligations, paid time off, and taxes
  • Proficient with Microsoft Office tools including Word, Excel, PowerPoint
  • Proficient with the Google environment including Gmail, Docs, Sheets and Slides
  • Excellent organizational, time management skills, verbal, and written communication skills
  • Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
  • Possess strong problem solving skills
  • Detail oriented with a concern for continuous improvement
  • Ability to multi-task, prioritize and manage time effectively

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled 

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Location_formattedLocationLong: United States, US