Covid-19 Response:

Randstad is offering virtual interviews and remote onboarding as we work to open up our local offices safely. In locations where onsite work is currently required, we’ve established safety protocols and controls that meet the guidelines set by the CDC, OSHA and local health authorities.

about randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see

Find out what it's like to walk a mile in the shoes of a Randstad employee.

RPO Operations Lead

Location: United States, US


This position is no longer open.

Job Number: 39669

Employment Type: Full Time Associate

Position Title: RPO Talent Delivery Manager

External Description:

Job description:

As a RPO Operations Lead, you will be responsible for leading a team of Recruiting Associates in support of US and Canada hiring initiatives both internally and externally. This will involve conducting training, process implementation, documentation and daily support for the team responsible for compliance checks, offer creation, offer consultation with hiring managers and recruiters as well as extension and negotiation of offers.


Basic qualifications include:

  • High school diploma or equivalent
  • Minimum of 1 year recruitment support, administration and/or customer service experience


Preferred qualifications include:

  • 1 year of Recruiting Associate experience
  • Experience creating and conducting training
  • Ability to adjust leadership approach to the needs of the individual and situation
  • Ability to mentor and influence as a trusted advisor
  • Project management experience
  • Excellent written and oral communication skills
  • Applicant tracking system experience
  • Solid understanding of MS Office  
  • Proven ability to work within a team environment
  • Ability to take direction and execute a plan
  • Detail orientation with follow-through shown in previous jobs


Some job responsibilities include:

  • Create and facilitate all training of new Recruiting Associates
  • Continued team training and process documentation including implementation of new tools and processes
  • Subject matter expert for process and offer related topics
  • Participate in RIA and REA team, leadership and audit meetings
  • Liaison between Recruiting Associate team, leadership and Microsoft partners
  • Lead projects and initiatives
  • Back up support of escalations
  • Back up support of questions and collaboration requests from GTA and HR partners
  • Cross team collaboration


Skills needed:

  • Superior communication skills
  • Focus on data compliance  
  • Confidence & resourcefulness
  • Responsiveness & follow-up
  • Attention to detail & thoroughness
  • Original thinking to streamline and redesign process
  • Organizational skills
  • Ability to prioritize within a high volume and fast paced environment
  • Adapt to change quickly with process updates
  • Comfort with Microsoft Office Suite & internet-based applications

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.



Community / Marketing Title: RPO Operations Lead

Company Profile:

EEO Employer Verbiage:

EEO Employer Verbiage Displays here

Location_formattedLocationLong: United States, US