Covid-19 Response:

Randstad is offering virtual interviews and remote onboarding as we work to open up our local offices safely. In locations where onsite work is currently required, we’ve established safety protocols and controls that meet the guidelines set by the CDC, OSHA and local health authorities.

about randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see

Find out what it's like to walk a mile in the shoes of a Randstad employee.

Account Specialist

Location: United States, US


This position is no longer open.

Job Number: 38707

Employment Type: Full Time Associate

Position Title: RSPS Account Specialist

External Description:


  • Acts as a liaison between Client Hiring Manager/Key Personnel and Contracted Suppliers for order management, candidate or project submission, vendor management system tool management and reporting/analytics
  • In addition, this position acts as the first level of support for client requisition training and inquiries on matters such as pay/bill and assignment extensions or terminations for all assigned accounts
  • Subject matter expert; specific sales role; project driven; exhibits technical skills


Client Responsibilities:

  • Client relationship as needed to achieve desired Service Level Metrics and develop additional business opportunities as available. Will be working with VP’s and senior level management.
  • Receive, review/screen all candidates or outsourced contingent or Statement of Work (SOW) projects submitted by various recruiting and consulting resources, submit to client and enter the data into the client’s Vendor Management System (VMS)
  • Act as liaison between client and contracted Suppliers in order to facilitate interview and hiring process or delivery of a contingent or outsourced project (SOW)
  • Ensure client spend and system access approval is received and tracked appropriately

GP/Revenue Responsibility:

  • Achieve desired results as defined by annual account budget
  • Ensure timesheets and project logs are submitted, approved and processed in a timely manner in order to realize all revenue opportunities


  • Bachelor’s degree required


  • 5+ years of related experience in staffing, recruiting, or sourcing role required
  • 2+ years of prior MSP account management preferred


  • Ability to successfully interface with clients (internal and external)
  • Strong interpersonal and communication skills
  • Proven ability to work within a team environment
  • Ability to make decisions, take direction and execute a project plan
  • Detail orientation with follow-through shown in previous jobs
  • Able to communicate with and present at the executive level
  • Ability to handle multiple priorities simultaneously
  • Ability to qualify and close deals
  • Sales abilities along with market knowledge and/or product/technical expertise
  • Intermediate to advanced working knowledge of Excel, Word and a VMS or ATS
  • Ability to facilitate a significant sourcing event and procure staffing or IT Project services
  • Strong negotiation skills and ability to manage outspoken Clients and Suppliers when necessary
  • Strategic and able to focus on tasks or projects which will improve the program delivery overall
  • Industry expert able to bring new initiatives and ideas to the client and internal teams

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.



Community / Marketing Title: Account Specialist

Company Profile:

EEO Employer Verbiage:

EEO Employer Verbiage Displays here

Location_formattedLocationLong: United States, US