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about randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see

Find out what it's like to walk a mile in the shoes of a Randstad employee.

VMS Optimization Analyst

Location: United States, US


Job Number: 38418

Employment Type: Full Time Associate

Position Title: CBO Analyst, VMS Optimization

External Description:


The VMS Optimization Analyst position will utilize tools, data, vendor materials and internal best practices to improve and promote our VMS utilization for the benefit of our clients and programs. This person will use these resources to focus on optimization of each VMS by bringing the configurations into compliance with established standards and/or implement newer functionality that is not being leveraged. This person will also be responsible for new release communication and enhancement recommendations. The goal of the role is to align resources, provide transparency into progress, and communicate status to internal and external customers.

Duties and Responsibilities

  • Lead all account configuration review sessions
  • Create and maintain outline of process improvement action plans
  • Align resources to ensure projects are completed timely
  • Serve as liaison for internal stakeholders (corporate teams) and customers
  • Release Updates and highlights to business partners and clients upon request
  • Correspond with teams around project updates, scheduling and consultation while tracking progress via email, project management, or alternate tools
  • Provide weekly business updates to include: progress tracking, project queue, scheduling, new release initiatives, business impact, and training and education webinars
  • Escalate issues or potential issues as needed across multiple levels of leadership
  • Coordinate with leadership on account prioritization and level of effort on VMS improvements
  • Oversee and/or execute the remediation plan to completion
  • Design and document processes as needed
  • Evaluate data to support internal practices (i.e standards, configuration, support)
  • Lead demonstrations and introductions to VMS tools for new implementations
  • Ad Hoc projects as assigned


  • Minimum high school or GED
  • 4 year/Bachelor's Degree preferred

Work Experience

  • 5 years experience with VMS technology
  • Familiarity with Randstad systems and tools (preferred)

Knowledge, Skills, and Abilities
• Proficient with Microsoft Office tools including Word, Excel, PowerPoint
• Proficient with the Google environment including Gmail, Docs, Sheets and Slides
• Excellent organizational, time management skills, verbal, and written communication skills
• Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
• Possess strong problem solving skills
• Detail oriented with a concern for continuous improvement
• Ability to multi-task, prioritize and manage time effectively


At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.




Community / Marketing Title: VMS Optimization Analyst

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Location_formattedLocationLong: United States, US