Covid-19 Response:

Randstad is offering virtual interviews and remote onboarding as we work to open up our local offices safely. In locations where onsite work is currently required, we’ve established safety protocols and controls that meet the guidelines set by the CDC, OSHA and local health authorities.

about randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com.

Find out what it's like to walk a mile in the shoes of a Randstad employee.

MSP Administrative Assistant

Location: United States, US

Notice

This position is no longer open.

Job Number: 37797

Employment Type: Contract

Position Title: Talent Position

External Description:

JOB SUMMARY:

Operational Specialists are responsible for administration and operational support of the MSP process for our strategic client partnerships. Successful candidates will have a strong service mindset, superior communication skills, be process driven, and have a keen attention to detail. 

Emphasis is on accuracy, consistency and outstanding customer service.

Operations Specialist Responsibilities:  

  • Supplier and hiring manager engagement activities
  • Interview scheduling and meeting coordination support
  • Fulfillment process compliance and Vendor Management System administration
  • Pre-employment onboarding support and tracking for Suppliers
  • Collaborate on special projects
  • Critical thinking, problem solving, resourcefulness and excellent customer service
  • Timely response to all client and supplier calls and/or communications
  • Create process improvements/recommendations as needed
  • Other duties as assigned  

Education:

  • High school diploma or equivalent required

Work Experience:

  • 2-5 years of experience in a Customer Service production setting required
  • Previous experience in staffing related industry preferred

Knowledge, Skills, and Abilities: 

  • Proficient with Microsoft Office tools and Google Suite
  • Strong customer focus and customer service skills
  • Excellent organizational, and time management skills
  • Excellent verbal and written communication skills
  • Possess strong interpersonal skills 
  • Ability to apply sound judgment and decision-making skills in dealing with a variety of routine   and non-routine issues, often with limited standardization 
  • Possess strong problem solving skills
  • Detail oriented with a concern for quality expressed by continually initiating system and process improvements
  • Results oriented
  • Ability to work as a team or with minimal supervision
  • Ability to interact and communicate with all levels of staff and management
  • Demonstrates critical thinking, analytical and problem solving abilities

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

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Location_formattedLocationLong: United States, US