MSP Administrative Assistant
Location: United States
Notice
Job Number: 37797
Workplace Type: Remote
Employment Type: Contract
Position Title: Talent Position
External Description:
JOB SUMMARY:
Operational Specialists are responsible for administration and operational support of the MSP process for our strategic client partnerships. Successful candidates will have a strong service mindset, superior communication skills, be process driven, and have a keen attention to detail.
Emphasis is on accuracy, consistency and outstanding customer service.
Operations Specialist Responsibilities:
- Supplier and hiring manager engagement activities
- Interview scheduling and meeting coordination support
- Fulfillment process compliance and Vendor Management System administration
- Pre-employment onboarding support and tracking for Suppliers
- Collaborate on special projects
- Critical thinking, problem solving, resourcefulness and excellent customer service
- Timely response to all client and supplier calls and/or communications
- Create process improvements/recommendations as needed
- Other duties as assigned
Education:
- High school diploma or equivalent required
Work Experience:
- 2-5 years of experience in a Customer Service production setting required
- Previous experience in staffing related industry preferred
Knowledge, Skills, and Abilities:
- Proficient with Microsoft Office tools and Google Suite
- Strong customer focus and customer service skills
- Excellent organizational, and time management skills
- Excellent verbal and written communication skills
- Possess strong interpersonal skills
- Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
- Possess strong problem solving skills
- Detail oriented with a concern for quality expressed by continually initiating system and process improvements
- Results oriented
- Ability to work as a team or with minimal supervision
- Ability to interact and communicate with all levels of staff and management
- Demonstrates critical thinking, analytical and problem solving abilities
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
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Community / Marketing Title: MSP Administrative Assistant
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Location_formattedLocationLong: United States, US