Covid-19 Response:

Randstad is offering virtual interviews and remote onboarding as we work to open up our local offices safely. In locations where onsite work is currently required, we’ve established safety protocols and controls that meet the guidelines set by the CDC, OSHA and local health authorities.

about randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com.

Find out what it's like to walk a mile in the shoes of a Randstad employee.

Manager, Business Knowledge

Location: Atlanta, Georgia US

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Job Number: 36466

Employment Type: Full Time Associate

Position Title: Manager, Business Knowledge

External Description:

The Manager, Business Knowledge works closely with field teams and leadership taking a comprehensive approach to education and ensuring adherence to the model with growth and profitability targets at the forefront. The Manager, Business Knowledge facilitates growth by simultaneously educating on both long term goals and short term business objectives. This person is responsible for delivering management training and getting new hires quickly up to full productivity while meeting the goals of the organization. Through field steering and partnering with branch teams the Manager, Business Knowledge will improve effectiveness by developing operational tools, coaching, and creating efficiencies. The Manager, Business Knowledge will:

Position Summary

  • Execute day to day learning operations by facilitating virtual and in-person courses, assessments, and providing program participants the resources and tools necessary to achieve profitable growth
  • Ensure high quality training services and deliver content in a manner that engages and challenges participants
  • Work with key stakeholders to determine learning needs, identify skill gaps and ensure learning strategies are applied and continuously improved while seeking new opportunities to maximize the team’s impact on the business
  • Optimize new hire productivity by performance coaching and providing solutions and tools to managers that help retain and maximize employees in their first year
  • Work with team members to design content, curriculum, conduct pilots, and evaluate delivery methods to maximize value of learning initiatives
  • Develop and maintain formal means of measuring effectiveness and return on investment of training programs including performance coaching
  • Establish and maintain strong working relationships with program participants and all levels of management helping to create visibility
  • Travel required

Education

  • Bachelor’s degree highly preferred
  • Master’s level work a plus

Work Experience

  • 5-7+ years minimum staffing industry experience (Office and Administration RGS experience required)
  • 2+ years with demonstrated success driving business results
  • 2+ years people management experience (MM or above experience preferred)
  • Proficient using Google mail, calendaring and shared drives

about Randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential. We do this by combining the power of today’s technology with our passion for people. We call it Human Forward. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions, including Recruitment Process Outsourcing, Managed Services Programs and outplacement. Randstad is active in 38 countries around the world and has top-three positions in almost half of these. In 2018, Randstad had on average 38,820 corporate employees and 4,826 branches and Inhouse locations. In 2018, Randstad generated revenue of € 23.8 billion and holds the world’s number one position in its industry since November 2018. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded.

Get to know us and find out "What More Could You Do" at Randstad

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

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Location_formattedLocationLong: Atlanta, Georgia US