Covid-19 Response:

Randstad is offering virtual interviews and remote onboarding as we work to open up our local offices safely. In locations where onsite work is currently required, we’ve established safety protocols and controls that meet the guidelines set by the CDC, OSHA and local health authorities.

about randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com.

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Talent Experience Coordinator

Location: United States, US

Notice

This position is no longer open.

Job Number: 36283

Employment Type: Contract

Position Title: Dummy Jobcode for RSR/RPO Talent

External Description:

The Talent Experience Specialist (Coordinator) - Onboarding is responsible for guiding pre-identified qualified candidates through the Randstad Sourceright Payroll Solutions onboarding process.  This person will be responsible for effectively managing the talent onboarding experience, guiding them through a successful orientation including welcome correspondence, legal forms, TAPA, compliance, I9 documents and ‘ready to start’ conversations.

Additional responsibilities will include:

  • Onboarding communications – written, calls and text (utilizing standardized templates where applicable)
  • Ordering and managing required screenings
  • Managing VMS activity where applicable
  • Tracker Management – documenting in real time
  • Managing eVerify and I9 compliance process with 100% accuracy
  • Proactively communicating with the talent and clients/internal partners during the onboarding process
  • Partner with appropriate parties to troubleshoot, escalate, and resolve issues while meeting SLA’s
  • Reviewing onboarding requests to ensure roles/job descriptions meet RSR guidelines for risk, geographic location, minimum wage and scope
  • Placing newly hired candidates on order and assignment, ensuring 100% accuracy in all O&A details

Education

  • High school diploma or equivalent required / Associates or Bachelor’s degree preferred

Work Experience

  • Minimum one year experience in payroll operations/HR/staffing/customer service required
  • Familiarity with vendor management systems (VMS) and payroll tools/solutions is a plus

Knowledge, Skills, and Abilities

  • Strong customer focus and customer service skills
  • Collaborative one team approach is a must
  • Basic Payroll knowledge to include federal, state, county, city regulations pertaining to overtime, sick accruals/pay, civic obligations, paid time off, and taxes
  • Proficient with Microsoft Office tools including Word, Excel, PowerPoint
  • Proficient with the Google environment including Gmail, Docs, Sheets and Slides
  • Excellent organizational, time management skills, verbal, and written communication skills
  • Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
  • Possess strong problem solving skills
  • Detail oriented with a concern for continuous improvement
  • Ability to multi-task, prioritize and manage time effectively

Supervisory Responsibility

Provides guidance, leadership, or training to other employees (no direct supervision)

No supervisory responsibility

Directly responsible for supervising non-exempt, clerical, or office administrative personnel

Directly responsible for supervising exempt, professional, or technical employees

Directly responsible for supervising supervisory/managerial employees        

Organizational Structure:

  • Job Title this position reports: Team Lead (Sr)
  • Job Titles directly reporting to this position: N/A
  • Job Titles indirectly reporting to this position (e.g. Titles reporting to position's subordinates): N/A

 

City:

State:

Community / Marketing Title: Talent Experience Coordinator

Company Profile:

EEO Employer Verbiage:

EEO Employer Verbiage Displays here

Location_formattedLocationLong: United States, US