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Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see

Find out what it's like to walk a mile in the shoes of a Randstad employee.

ENG VP, Customer Experience

Location: Atlanta, Georgia US


This position is no longer open.

Job Number: 33632

Employment Type: Full Time Associate

Position Title: ENG Client Experience VP

External Description:

Randstad Engineering delivers engineering talent and professional services to power our clients business- and we deliver that expertise when and how they need it. The Director, Client Experience will ensure our clients are capitalizing on our full service capabilities: including contract, direct hire, and project based outsourcing.

Duties and Responsibilities

  • Responsible for driving sales and account expansion for accounts within the assigned portfolio
  • Execute a sales strategy through aggressive selling at all levels with a focus on creating new executive level relationships within assigned accounts
  • Improves overall “AND” business development (i.e. selling staffing, perm and solutions) in assigned accounts
  • Develops and drives the account strategy from a sales perspective and gains sponsorship from sales leadership team and assigned account managers
  • Partners with delivery organization to ensure all client KPIs are met and scorecard categories are known
  • Assist with hiring, training, mentoring Account Managers
  • Develop and implement (with marketing team support) effective marketing/sales campaigns
  • Respond to client bids and proposals and assist with negotiating business terms


  • Minimum High School or GED
  • Preferred 4 Year / Bachelors Degree

Work Experience

  • Minimum 10 Years of Related sales experience with human resources solutions or consulting organizations

Knowledge, Skills, and Abilities

  • Ability to consult with clients, identify needs, and drive value creation
  • Excellent communication skills and confidence in presenting to customers at all levels
  • Strong negotiation skills including high-value deals managed through larger programs or solutions
  • Knowledge of internal Randstad business practices, key stakeholders, and exposure to various Randstad solutions
  • Excellent cross-group collaboration skills; ability to partner with other lines of business on overall account growth

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.






Community / Marketing Title: ENG VP, Customer Experience

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Location_formattedLocationLong: Atlanta, Georgia US