ENG VP, Customer Experience
Location: Atlanta, Georgia US
Notice
Job Number: 33632
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: OTS ENG Client Experience VP
External Description:
Objective
Randstad Engineering delivers engineering talent and professional services to power our clients business- and we deliver that expertise when and how they need it. The Director, Client Experience will ensure our clients are capitalizing on our full service capabilities: including contract, direct hire, and project based outsourcing.
Duties and Responsibilities
- Responsible for driving sales and account expansion for accounts within the assigned portfolio
- Execute a sales strategy through aggressive selling at all levels with a focus on creating new executive level relationships within assigned accounts
- Improves overall “AND” business development (i.e. selling staffing, perm and solutions) in assigned accounts
- Develops and drives the account strategy from a sales perspective and gains sponsorship from sales leadership team and assigned account managers
- Partners with delivery organization to ensure all client KPIs are met and scorecard categories are known
- Assist with hiring, training, mentoring Account Managers
- Develop and implement (with marketing team support) effective marketing/sales campaigns
- Respond to client bids and proposals and assist with negotiating business terms
Education
- Minimum High School or GED
- Preferred 4 Year / Bachelors Degree
Work Experience
- Minimum 10 Years of Related sales experience with human resources solutions or consulting organizations
Knowledge, Skills, and Abilities
- Ability to consult with clients, identify needs, and drive value creation
- Excellent communication skills and confidence in presenting to customers at all levels
- Strong negotiation skills including high-value deals managed through larger programs or solutions
- Knowledge of internal Randstad business practices, key stakeholders, and exposure to various Randstad solutions
- Excellent cross-group collaboration skills; ability to partner with other lines of business on overall account growth
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
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Community / Marketing Title: ENG VP, Customer Experience
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Location_formattedLocationLong: Atlanta, Georgia US