Solutions Delivery Consultant

Position Summary

• Work to provide consultative services to customer base as a means to impact their data strategy, workforce planning and other business decisions
• Help define account expectations for performance and conduct account audits at scheduled intervals ensuring adherence to client goals and internal requirements related to: Quality Cost, Savings, Risk Mitigation, Compliance, Efficiency and Brand Standards
• Measure, compile, and compare actual data with benchmarks. Analyze and interpret data to diagnose problems and gaps in performance and service delivery
• Develop tools and best practices for reporting, analysis, and other resources used concept-wide
• Partner with local account teams and clients to implement strategies impacting: Cycle time, Early turnover, Recruiting costs, Hiring processes, Talent engagement, customer satisfaction
• Conduct extensive industry research to stay abreast of industry trends and resources
• May create white papers, case studies, to present and offer customized solutions to clients

Knowledge, skills, and abilities

• Unsurpassed level of professionalism and ability to communicate at all levels of the client organization
• Demonstrated ability to manage and resolve complex client situations in an effective manner
• Strong organizational, analytical, and problem solving abilities
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Ability to present business reviews and workforce strategies to client groups
• Demonstrate the ability to identify customer’s needs and to deliver, decline, or adjust expectations
• Ability to multi-task an effectively prioritize workload
• Proficient using Google mail, calendaring and shared drives

Education

• Minimum, Bachelor’s degree
• Six Sigma /Lean certification or other training in process improvement methodologies preferred

Work experience

• 5-10 years of business experience in traditional staffing/recruiting or MSP environment
• Exceptional MS Excel capabilities required
• VMS knowledge and Google platform experience preferred
• Human resources consulting preferred
• Sales and presentation experience preferred

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.  If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.