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Randstad is offering virtual interviews and remote onboarding as we work to open up our local offices safely. In locations where onsite work is currently required, we’ve established safety protocols and controls that meet the guidelines set by the CDC, OSHA and local health authorities.

about randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see

Find out what it's like to walk a mile in the shoes of a Randstad employee.

SOW Service Practice Consultant

Location: United States, US


Job Number: 33232

Employment Type: Full Time Associate

Position Title: RSR SOW Practice Consultant

External Description:

JOB TITLE: SOW Service Practice Consultant


  • Direct report to VP SOW Service Practice


Provides service procurement / Statement of Work (SOW) functional expertise, performs client and prospect analysis, and deploys operational best practices to RSR’s existing managed service program (MSP) accounts.


  • Deploys tools, practices, VMS configurations, and metric analysis techniques to optimize SOW MSP account delivery
  • Partners with local program teams to perform current state assessments, conduct ongoing maintenance reviews, and implement corrective actions
  • Provides expertise through identification of the client’s business needs, vision, goals and overall strategic direction
  • Maintains operational understanding of SOW VMS application capabilities and features; with proficiency to demo technology as required
  • Assists with operational ramp up and process stabilization on new SOW MSP programs; translating requirements from implementation and solution design into new team protocols
  • Collects and proliferates best practices from across program accounts; serves as subject matter expert in sales prospecting as required
  • Collaborates with internal reporting teams and VMS first level support to build reporting analytics and investigate data capture discrepancies
  • Stays abreast of industry/market knowledge and trends; effectively applies knowledge of the Randstad Sourceright MSP best in class solutions; client industry, and economic markets to the sales process
  • Participates in special projects and performs other duties as assigned


  • Bachelor’s Degree in related field (Purchasing, Supply Chain, strongly preferred)
  • Five (5) plus years of indirect / service procurement experience in an outsourced advisory role or internal sourcing function within a company.
  • Five (5) plus years’ experience in an operational process design and improvement capacity (Six Sigma, Lean, etc.) proficiency strongly preferred
  • Experience with market leading contingent / service procurement VMS systems strongly preferred
  • Travel up to 50% required


  • Process analysis and improvement mindset with emphasis on corporate procurement transacting
  • High proficiency and proven results with macro data analysis, root cause identification, and implementing corrective changes
  • Ability to lead collaborative workshop sessions, gain group consensus, and achieve actionable outputs
  • Understanding of the external marketplace, industry directions, standards development, industry trends, key vendors, and key products.
  • Excellent oral/written communications and organizational skills.
  • Skilled in communicating effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships.
  • Proficient with Microsoft Office products, including Word, Excel, Access, Visio, Project, and PowerPoint.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.




Community / Marketing Title: SOW Service Practice Consultant

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Location_formattedLocationLong: United States, US