Staffing Manager

The primary objective of the Staffing Manager role is to sell Randstad’s staffing solutions to prospective clients, expand business within current clients and recruit the best talent to make the match between clients’ staffing needs and candidates’ skills and experience. The Staffing Manager delivers a high level of service excellence to our candidates and our clients and will:

Position Summary Estimated Percentage of Time

•  Business Development & Client Management:
•  Build client relationships positioning Randstad as a staffing industry leader
•  Grow the business through new client acquisition and increase of market share
•  Negotiate and establish pay rates and bill rates in line with gross margin and profitability targets
•  Meet with clients and potential clients outside the branch to obtain orders for services and/or add onto existing assignments
•  Build, manage, qualify, and maintain a database of clients and prospects
•  Network within community to build business and stay abreast of industry/market trends

Recruit & Talent Development:

•  Use discretion to make the match between the client’s staffing needs and the candidates’ skills and experience utilizing Job, Boss, Company Fit methodology
•  Manage relationships with current clients to identify future needs and provide thought leadership to assist in their daily operations
•  Make decisions regarding hiring, placement, and discipline of talent
•  Support client operations by providing top quality service and promptly investigate any talent issues or client concerns. Negotiate candidate pay rates and client bill rates.
•  Create and execute against strategic recruitment plan via sourcing, interviewing, coaching, retaining, and developing candidates thereby exceeding client expectations
•  Using all available tools and technology, Proactively and consistently recruit talent for temporary and full time roles. Develop and manage a talent pipeline that aligns with the client’s needs and output requirements

General Operations:

•  Utilize Front Office technology to document client and talent activity/interactions to help drive sales/recruiting effectiveness 
•  Performing all legal and client related compliance functions in regards to talent onboarding i.e. I9s, background checks, reference checks, assessments, drug screenings, etc.
•  Utilize front office technology to conduct payroll and bill processes
•  Exceed client and talent expectations by following Randstad’s Operational Standards and offering innovative and creative employment solutions.

Education

•  High School Diploma or equivalent
•  Bachelor's Degree highly preferred

Work Experience

•  1-2 years business experience with a minimum of one year in sales or customer service

Knowledge, Skills, and Abilities

•  Ability to work in a fast-paced, dynamic environment and multi-task and effectively prioritize workload
•  Must work independently and manage multiple priorities
•  Excellent communication, presentation and customer service skills
•  Closing skills and the ability to build lasting relationships built on honesty and integrity
•  Ability to identify customer’s needs and to deliver, decline, or adjust expectations accordingly
•  Strong organizational, analytical, and problem solving abilities
•  Unsurpassed level of professionalism and ability to communicate at all levels of the client organization
•  Proficient using Google mail, calendaring and shared drives

Application Process: Apply here today or email resumes directly to Tiffany.Ogden@RandstadUSA.com

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