Staffing Manager

Location: White Plains, New York US


Job Number: 30971

Employment Type: Full Time Associate

Position Title: MC Staffing Manager

External Description:

Position Objective

The primary objective of the Staffing Manager role is to sell Randstad’s staffing solutions to prospective clients, expand business within current clients and recruit the best talent to make the match between clients’ staffing needs and candidates’ skills and experience. The Staffing Manager delivers a high level of service excellence to our candidates and our clients and will:

Position Summary 

Business Development & Client Management:

  • Build client relationships positioning Randstad as a staffing industry leader
  • Grow the business through new client acquisition and increase of market share
  • Negotiate and establish pay rates and bill rates in line with gross margin and profitability targets
  • Meet with clients and potential clients outside the branch to obtain orders for services and/or add onto existing assignments
  • Build, manage, qualify, and maintain a database of clients and prospects
  • Network within community to build business and stay abreast of industry/market trends

 Recruit & Talent Development:

  • Use discretion to make the match between the client’s staffing needs and the candidates’ skills and experience utilizing Job, Boss, Company Fit methodology
  • Manage relationships with current clients to identify future needs and provide thought leadership to assist in their daily operations
  • Make decisions regarding hiring, placement, and discipline of talent
  • Support client operations by providing top quality service and promptly investigate any talent issues or client concerns.  Negotiate candidate pay rates and client bill rates.
  • Create and execute against strategic recruitment plan via sourcing, interviewing, coaching, retaining, and developing candidates thereby exceeding client expectations
  • Using all available tools and technology, Proactively and consistently recruit talent for temporary and full time roles. Develop and manage a talent pipeline that aligns with the client’s needs and output requirements

General Operations:

  • Utilize Front Office technology to document client and talent activity/interactions to help drive sales/recruiting effectiveness
  • Performing all legal and client related compliance functions in regards to talent onboarding i.e. I9s, background checks, reference checks, assessments, drug screenings, etc.
  • Utilize front office technology to conduct payroll and bill processes
  • Exceed client and talent expectations by following Randstad’s Operational Standards and offering innovative and creative employment solutions.  


  • High School Diploma or equivalent
  • Bachelor's Degree highly preferred

Work Experience

  • 1-2 years business experience with a minimum of one year in sales or customer service

Knowledge, Skills, and Abilities

  • Ability to work in a fast-paced, dynamic environment and multi-task and effectively prioritize workload
  • Must work independently and manage multiple priorities
  • Excellent communication, presentation and customer service skills
  • Closing skills and the ability to build lasting relationships built on honesty and integrity
  • Ability to identify customer’s needs and to deliver, decline, or adjust expectations accordingly
  • Strong organizational, analytical, and problem solving abilities
  • Unsurpassed level of professionalism and ability to communicate at all levels of the client organization
  • Proficient using Google mail, calendaring and shared drives
about Randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential. We do this by combining the power of today’s technology with our passion for people. We call it Human Forward. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions, including Recruitment Process Outsourcing, Managed Services Programs and  outplacement. Randstad is active in 38 countries around the world and has top-three positions in almost half of these. In 2018, Randstad had on average 38,820 corporate employees and 4,826 branches and Inhouse locations. In 2018, Randstad generated revenue of € 23.8 billion and holds the world’s number one position in its industry since November 2018. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded.

Get to know us and find out "What More Could You Do" at Randstad

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.  If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.




Community / Marketing Title: Staffing Manager

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Location_formattedLocationLong: White Plains, New York US