Business Analyst, Credit
Location: Atlanta, Georgia US
Notice
This position is no longer open.
Job Number: 29648
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: Business Services Analyst
External Description:
Position Overview: The Business Services Analyst is a mid level individual contributor role, focused on Randstad's business and customers. The scope of role includes higher impact or more strategic activities within the Business Services team. While the Business Services Analyst is able to operate fairly independently, individuals will exercise judgement and determine when to appropriately seek guidance. The Business Services Analyst makes financial and operational decisions on matters of significance to Randstad’s business.
Team Specific Overview: This position is on the Credit team within Business Services. The Credit team manages the credit-granting function for all Randstad operating companies in the U.S. The Credit team provides the sales team with an approval or decline decision for each new customer and assigns a credit limit in accordance to the credit policies and procedures. The team also performs periodic credit reassessments or on as-needed basis due to a change in customer creditworthiness. Additionally, the Credit team manages all customer requests for non-standard credit items such as payment terms, discounts and invoicing frequencies and enforces compliance to the U.S. Approval Matrix.
The Business Services Analyst is responsible for an assigned portfolio and provides analysis; credit risk management guidance, service options and maintains accurate DUNS matching. The Analyst liaises with sales, field leadership, back office depts (e.g., AR, Billing, VMS, etcl) and corporate leadership to manage the credit risk.
The Business Services Analyst performs analysis, makes decisions and takes actions in a self-directed manner. Each Analyst is expected to manage a diverse portfolio and perform all related tasks efficiently.
Principal Responsibilities
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential. We do this by combining the power of today’s technology with our passion for people. We call it Human Forward. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions, including Recruitment Process Outsourcing, Managed Services Programs and outplacement. Randstad is active in 38 countries around the world and has top-three positions in almost half of these. In 2018, Randstad had on average 38,820 corporate employees and 4,826 branches and Inhouse locations. In 2018, Randstad generated revenue of € 23.8 billion and holds the world’s number one position in its industry since November 2018. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded.
Get to know us and find out "What More Could You Do" at Randstad
Team Specific Overview: This position is on the Credit team within Business Services. The Credit team manages the credit-granting function for all Randstad operating companies in the U.S. The Credit team provides the sales team with an approval or decline decision for each new customer and assigns a credit limit in accordance to the credit policies and procedures. The team also performs periodic credit reassessments or on as-needed basis due to a change in customer creditworthiness. Additionally, the Credit team manages all customer requests for non-standard credit items such as payment terms, discounts and invoicing frequencies and enforces compliance to the U.S. Approval Matrix.
The Business Services Analyst is responsible for an assigned portfolio and provides analysis; credit risk management guidance, service options and maintains accurate DUNS matching. The Analyst liaises with sales, field leadership, back office depts (e.g., AR, Billing, VMS, etcl) and corporate leadership to manage the credit risk.
The Business Services Analyst performs analysis, makes decisions and takes actions in a self-directed manner. Each Analyst is expected to manage a diverse portfolio and perform all related tasks efficiently.
Principal Responsibilities
- Analyze D&B reports, customer financial statements (Cash Flow statement, Balance Sheet & Profit/Loss Statement) and/or prior pay history with Randstad to discern credit risk, financial stability and utilize the information to establish appropriate credit limit or credit risk mitigation actions.
- Follow processes and procedures to manage a portfolio of moderately complex accounts and maintaining required documentation and notation in systems. Works within established guidelines, making decisions when for exceptions or knowing when to take action outside of guidelines.
- Make decisions on matters of significance for customer accounts and/or Randstad's operational results. Work with other team members and other departments to solve complicated operational issues and discrepancies. This will also involve research and an understanding of OpCo(s) you support and customer accounts. Ensure customer accounts are in alignment with contractual terms and managed accordingly.
- Demonstrated strong relationships with key customer contacts and within internal departments. Able to handle conflict and demonstrate empathy for customers and coworkers as well as a passion for Randstad's business.
- Identify opportunities to improve both process and financial performance having a significant impact for the Business Services organization and Randstad overall. Significant contributor to process improvement projects.
- Bachelor's Degree or equivalent work experience. Educational background in business, finance, accounting, computer science or math preferred.
- 3 + years of work experience in business operations, accounting, financial analysis, or data analysis - Preferred experience in Staffing or a Service Industry
- Experience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex matters
- PeopleSoft Experience a plus
- Advanced Excel Skills
- Expert at navigating Randstad systems used by team preferred
- Randstad field agent or on-site experience preferred.
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential. We do this by combining the power of today’s technology with our passion for people. We call it Human Forward. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions, including Recruitment Process Outsourcing, Managed Services Programs and outplacement. Randstad is active in 38 countries around the world and has top-three positions in almost half of these. In 2018, Randstad had on average 38,820 corporate employees and 4,826 branches and Inhouse locations. In 2018, Randstad generated revenue of € 23.8 billion and holds the world’s number one position in its industry since November 2018. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded.
Get to know us and find out "What More Could You Do" at Randstad
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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Location_formattedLocationLong: Atlanta, Georgia US