about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Director, Consulting Services

Location: San Francisco, California US

Notice

This position is no longer open.

Job Number: 29147

Workplace Type: On-site

Employment Type: Full Time Associate

Position Title: TAT Dir of Consulting Services

External Description:

Tatum, a Randstad Company is a well-established and trusted executive consulting services firm. We help companies confront challenges arising at any stage of the business life cycle. Tatum provides senior-level interim and project consultants in addition to highly regarded executive search services. 
 
The VP of Consulting Services provides leadership for their assigned geographic territory. This person is responsible for all performance activities, including, but not limited to, on-boarding new employees, training, mentoring/motivating, business development, candidate recruiting, conflict resolution, customer service and retention, intra-operating company synergies and P&L responsibilities. They are responsible for managing and developing a team as well as leading by example, particularly in the areas of production and business development.
 
Implement strategies to capture market share; manage sales and delivery of products/services to achieve agreed end result; budget accountability; goals and objectives management; maintain communication with established clients to ensure successful business develop.
 

Lead/Grow/Develop:

  • Responsible for managing all aspects of region, driving productivity and profitability.
  • On-board new hires by ensuring that they are appropriately equipped with the knowledge, training and tools to effectively execute their jobs.
  • Lead, engage, mentor, motivate, develop and grow team in tandem with business, holding others accountable, having coaching conversations, conducting quarterly Great Conversations, and ensuring Individual Development Plans & MAP goals are in place.
  • Accountable for teams’ career mobility, retention, and engagement.
  • Make decisions regarding hiring, placement, and discipline of direct reports.
  • Develop and create succession plans and always looks to pipeline internal talent.
  • Leads by example in the areas of production, business continuity, human forward model and act as our Randstad brand advocate both internally and externally.

Business Development:

  • Generate GP in personal production, responsible for selling Statement of Work (SOW) and Consulting Services within region.
  • Evaluate the potential for the business, identify current business strengths, and grow the business through new client acquisition and increase of market share.
  • Establish pay rates and bill rates are in line with company's gross profit and gross margin targets.
  • Drive the sales effort with continual contact and face to face meetings with C level executives.
  • Maintain, build and grow client relationships, positioning Tatum as a industry leader. Manage relationships with current clients to identify future needs and provide thought leadership.
  • Achieve budget profitability and identify opportunities for new revenue streams through internal/personal networking, supporting the sales process regionally and staying abreast of industry/market trends.
  • Ensure appropriate business controls are in place to satisfy audit requirements and to protect customers and company assets.
  • Monitor and control costs and bear responsibility for full P&L and work with management to ensure profit of the business, adherence to the contract and SLAs, and to seek out opportunities for improvement.
  • Ensure external talent pipeline is identified matching regions focus jobs.

Operational Excellence:

  • Track, analyze, communicate & manage overall progress of sales & recruiting efforts against activity targets – daily, weekly, monthly, quarterly and annually.  
  • Establish, enhance and communicate business plans with Executive Leaders to define and drive strategies to maximize profitability and customer satisfaction.
  • Ensure profitability and health of region via key wellness indicators, financial and operational reporting, compliance, pricing, etc.
  • Support client operations by providing top quality service and promptly investigate any talent/client issues or concerns.
Education
  • Bachelor’s degree required
  • Master’s level work a plus
 
Work Experience
  • 5-7 year’s minimum of industry experience or Finance and Accounting experience or combination
  • 2+ years of demonstrated success in business to business sales
  • 2+ years of people management highly preferred 
Knowledge, Skills, and Abilities
  • Proven track record of quantified sales and service abilities within a similar environment
  • Ability to develop high performing consultants and teams
  • Solid accounting skills/work experience
  • Proficient with Microsoft Office & Google
  • Strong customer focus and customer service skills
  • Experience presenting to C-level executives
  • Excellent communication, interpersonal and organizational skills
  • Demonstrated experience managing large, complex accounts or projects
  • Experience describing and documenting project or client requirements
  • Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements
  • Strong management skills based on several years of experience, including people development and team building
  • Superior consulting, leadership, management, interpersonal and mentoring skills 

Please apply directly to this posting or send resume and salary requirements to Betty Chiu at betty.chiu@randstadusa.com

about Randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential. We do this by combining the power of today’s technology with our passion for people. We call it Human Forward. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions, including Recruitment Process Outsourcing, Managed Services Programs and  outplacement. Randstad is active in 38 countries around the world and has top-three positions in almost half of these. In 2018, Randstad had on average 38,820 corporate employees and 4,826 branches and Inhouse locations. In 2018, Randstad generated revenue of € 23.8 billion and holds the world’s number one position in its industry since November 2018. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded.
 
Get to know us and find out "What More Could You Do" at Randstad
 
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
 
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

 

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Location_formattedLocationLong: San Francisco, California US