Director, Consulting Services
Location: San Francisco, California US
Notice
Job Number: 29147
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: TAT Dir of Consulting Services
External Description:
Lead/Grow/Develop:
- Responsible for managing all aspects of region, driving productivity and profitability.
- On-board new hires by ensuring that they are appropriately equipped with the knowledge, training and tools to effectively execute their jobs.
- Lead, engage, mentor, motivate, develop and grow team in tandem with business, holding others accountable, having coaching conversations, conducting quarterly Great Conversations, and ensuring Individual Development Plans & MAP goals are in place.
- Accountable for teams’ career mobility, retention, and engagement.
- Make decisions regarding hiring, placement, and discipline of direct reports.
- Develop and create succession plans and always looks to pipeline internal talent.
- Leads by example in the areas of production, business continuity, human forward model and act as our Randstad brand advocate both internally and externally.
Business Development:
- Generate GP in personal production, responsible for selling Statement of Work (SOW) and Consulting Services within region.
- Evaluate the potential for the business, identify current business strengths, and grow the business through new client acquisition and increase of market share.
- Establish pay rates and bill rates are in line with company's gross profit and gross margin targets.
- Drive the sales effort with continual contact and face to face meetings with C level executives.
- Maintain, build and grow client relationships, positioning Tatum as a industry leader. Manage relationships with current clients to identify future needs and provide thought leadership.
- Achieve budget profitability and identify opportunities for new revenue streams through internal/personal networking, supporting the sales process regionally and staying abreast of industry/market trends.
- Ensure appropriate business controls are in place to satisfy audit requirements and to protect customers and company assets.
- Monitor and control costs and bear responsibility for full P&L and work with management to ensure profit of the business, adherence to the contract and SLAs, and to seek out opportunities for improvement.
- Ensure external talent pipeline is identified matching regions focus jobs.
Operational Excellence:
- Track, analyze, communicate & manage overall progress of sales & recruiting efforts against activity targets – daily, weekly, monthly, quarterly and annually.
- Establish, enhance and communicate business plans with Executive Leaders to define and drive strategies to maximize profitability and customer satisfaction.
- Ensure profitability and health of region via key wellness indicators, financial and operational reporting, compliance, pricing, etc.
- Support client operations by providing top quality service and promptly investigate any talent/client issues or concerns.
- Bachelor’s degree required
- Master’s level work a plus
- 5-7 year’s minimum of industry experience or Finance and Accounting experience or combination
- 2+ years of demonstrated success in business to business sales
- 2+ years of people management highly preferred
- Proven track record of quantified sales and service abilities within a similar environment
- Ability to develop high performing consultants and teams
- Solid accounting skills/work experience
- Proficient with Microsoft Office & Google
- Strong customer focus and customer service skills
- Experience presenting to C-level executives
- Excellent communication, interpersonal and organizational skills
- Demonstrated experience managing large, complex accounts or projects
- Experience describing and documenting project or client requirements
- Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements
- Strong management skills based on several years of experience, including people development and team building
- Superior consulting, leadership, management, interpersonal and mentoring skills
Please apply directly to this posting or send resume and salary requirements to Betty Chiu at betty.chiu@randstadusa.com
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Community / Marketing Title: Director, Consulting Services
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Location_formattedLocationLong: San Francisco, California US