Job Number:
26378
Workplace Type:
On-site
Employment Type:
Full Time Associate
Position Title:
Business Services Specialist
External Description:
Position Overview:
The AR Analyst manages a portfolio of accounts that utilize their own time entry system and pay from that system. Proper management of these accounts ensures timely reconciliation of each payment, identification & resolution of variances and working with the customer/Randstad management/IT personnel to seek automation. Responsibilities include, but are not limited to:
• Preparation of the reconciliation file to provide to cash applications for payment application according to the direction of the customer
• Timely identification of variances between the customer’s records and the Randstad billing system
• Driving resolution of variances via coordination with the branch and/or customer
• Ensure account’s revenue days sales outstanding (DSO) is minimized and company cash position is maximized by ensuring prompt payment by customers, achieving monthly cash collection goal and mitigating exposure to bad debt
• Identify high-risk accounts and escalate to the AR Manager, as necessary
• Identify quality issues contributing to delinquent balances and initiate resolution
• Develop individual action plan, contributing to company profitability, focusing on A/R business result improvement
• Maintain detailed documentation of events, i.e. conversations, contacts, discrepancies, etc., in the customer database
• Prioritize and maintain assigned portfolio of accounts and projects
• Assist Manager, Accounts Receivable, in formulation and implementation of policies and procedures for assuring timely reconciliation, identification & resolution of variances, collecting past due balances, and applying cash
• Maintain high level of customer service, internally and externally
• Work with Contracts team and Billing Specialists to resolve discrepancies with payment terms and billing issues on invoices
Principal Responsibilities
- Manage assigned customer portfolio exercising considerable discretion in activities required as identified in the reconciliation process
- Establish strong rapport with account contacts (both internally & externally) and provide high level of customer service
- Remove all obstacles preventing prompt payment through customer contact and communication with the sales team
- Maintain detailed documentation of events, i.e. conversations, contacts, discrepancies, etc., in the customer database
- Monitor account base for changes in payment habits and react appropriately to remediate/mitigate exposure
- Minimize bad debt charges from non-payment
- Research and resolve Unapplied cash on account and Deductions taken by customers
Education & Qualifications (Required and Preferred):
- Bachelor’s Degree in Business, Accounting or Finance or similar field of study
- 3+ years in Accounts Receivable, or related Credit / Financial experience in the commercial sector
- Prior experience handling Strategic and National Accounts strongly preferred.
- Extensive A/R reconciliation and audit experience
- PeopleSoft experience a plus
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
City:
State:
Community / Marketing Title:
Accounts Receivable Analyst
Company Profile:
EEO Employer Verbiage:
EEO Employer Verbiage Displays here
Location_formattedLocationLong:
Atlanta, Georgia US