about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Sr. Manager, Business Services

Location: Atlanta, Georgia US

Notice

This position is no longer open.

Job Number: 25743

Workplace Type: On-site

Employment Type: Full Time Associate

Position Title: Sr. Manager, Business Services

External Description:

Position Overview:

Senior Management role responsible for total contract to cash process both through management of department operations and coordination with peers in other departments. Contract to Cash objectives are:

 

  • Stimulating sales by paying and billing accurately and on time
  • Reducing the administrative burden for the field organization by improving processes
  • Improving working capital by reducing days sales outstanding (DSO) and mitigating credit risk

 


Principal Responsibilities: 

  • Managing daily operations (process, people, system)
    • Translating strategy into operational plans
    • Responsible for the accuracy and timeliness of the team's operational results. May be responsible for approving significant dollar decisions and exceptions to current process. Able to think about the business as a whole and make sound business decisions. Interfaces with other teams to facilitate resolution where conflicts may exist either in process or with team members.
    • Provides guidance to team on problem identification and resolution. Teaches team members how to efficiently resolve issues and manage work.
    • Seasoned strong Manager. Sets the pace for team. Leads by example and delivers team results.
    • Responsible for hiring, coaching and development as well as performance management. Accountable for the performance level of the team.
    • Management of team. Responsible for setting targets and delivering results.
  • Producing insights and driving change
    • Provides proactive insights into the team and the business. Researches industry and business best practices, internal and external to Randstad. Creatively tackles the big issues to move the business forward. Employs a strategic mindset.
  • Process and system improvement
    • Responsible for creating a lean way of working with a continuous improvement mindset, leader standard work and Robotics Process Automation (RPA). - "Striving for Perfection"
  • Networking, influencing and representing Business Services
    • Operates fairly independently leading up, down and across. Expert in Randstad's Business.

Education & Qualifications (Required and Preferred):

  • BS degree or equivalent work experience. Educational background in accounting, business, finance, computer science or math preferred.
  • MBA preferred.
  • 8 + years of work experience in business operations, accounting, financial analysis, or data analysis
  • Preferred experience in Staffing or a Service Industry
  • Experience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex matters
  • 4+ years of experience providing coaching/mentoring to junior team members or 4+ years of direct supervisor experience
  • PeopleSoft Experience a plus
  • Expert Excel User
  • Able to teach others use of Randstad systems for team, knows systems used by other teams.

Get to know us and find out "What More Could You Do" at Randstad 

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 

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Location_formattedLocationLong: Atlanta, Georgia US