about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Onsite Recruiting Account Manager

Location: Bloomington, Minnesota US

Notice

This position is no longer open.

Job Number: 24620

Workplace Type: On-site

Employment Type: Full Time Associate

Position Title: RCS Account Manager

External Description:

Randstad Corporate Services (RCS) is hiring immediately for an Onsite Account Manager/Recruiter for a National Client MSP program in Bloomington, MN.  The Account Manager role will work onsite at our client’s Corporate Office recruiting for all levels from contract, contract to hire and direct hire placements in Call Center, Light Industrial and Technician positions.  This role will also have a strong focus on employee relations in a call center environment as well as within the Corporate Headquarters and other client facilities around the U.S.  The Account Manager will interact daily with active assigned contract employees and hiring managers for full cycle recruiting and support.

Primary purpose of the role

• The account manager acts as an on-site extension of the client’s HR function, managing all aspects of client management, new business development, and recruitment, selection, deployment and management of talent

• Work with both clients and talent to identify employment needs and priorities and provide appropriate workforce solutions

• Build and maintain strategic partnership with the client through an extensive and active understanding of the client’s business, strategic direction, processes, and policies

• Maintain close contact with the key principals at the account to ensure highest level of client satisfaction possible

• Meet with key department contacts, hiring managers, and supervisors on a daily/weekly basis to assess business needs, requirements, performance, overall satisfaction with the RCS service levels, and opportunities for growth

• Build and maintain a talent pipeline that aligns with the client’s needs and output requirements

• Consistent and effective execution of recruiting plan to ensure the right quantity and quality of talent

• Build top of mind awareness through in-person visits, which foster a consultative relationship and increased business with the on-site client

• Screen and select candidates according to client specific job profiles and workforce forecasts

• Market talent’s skills, knowledge and abilities to the right departments by making the best match for the client and the talent

• Consistently exceed client and talent expectations, and stay ahead of the staffing industry by offering innovative, creative, and effective employment solutions

• Ensure compliance with employment laws and regulations and operational standards

• Effectively deliver Randstad’s operational standards with excellence while using RCS specific tools for recruitment, selection, and retention of talent and client development activities

• Work with unit partner (when applicable) and Operations Manager to manage the KPIs and the profitability of unit’s business and seek out opportunities for improvement

 

Eligibility requirements

• Bachelor’s degree preferred.

• Three to five years of business experience with a minimum of one in either staffing/recruiting preferably in a call center, light industrial setting.     

• Ability to multi-task and effectively prioritize workload.

• Unsurpassed level of professionalism and ability to communicate at all levels of the client organization.

• Demonstrated ability to manage and resolve complex client situations in an effective manner.

• Strong organizational, analytical, and problem solving abilities.

• Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment.

• Intermediate knowledge of MS Office.

• Ability to present business reviews and workforce strategies to client groups.

• Demonstrate the ability to identify customer’s needs and to deliver, decline, or adjust expectations.

 

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Location_formattedLocationLong: Bloomington, Minnesota US