about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Operations Manager/Sr. Site Manager

Location: Redmond, Washington US

Notice

This position is no longer open.

Job Number: 23890

Workplace Type: On-site

Employment Type: Full Time Associate

Position Title: RIS Operations Manager

External Description:

Position Objective
Provide day-to-day leadership and management to ensure the client receives the highest level of quality service in a timely and cost-effective manner; management of account P&L; client relationships, account management, team management and people development.

Results KPIs
• Financial performance of account
Position Summary
• Serve as the single point of contact for external clients on daily operational issues
• Communicate regularly with key contacts at the account to ensure the highest level of client satisfaction
• Oversee the branch operation on a daily basis with regards to resources, time, productivity, budget and
quality of service
• Manage and coach account team regularly to evaluate its execution of the RIS solution, including the status
of deliverables, achievement of KPIs, and opportunities for improvement
• Develop and draw upon an extensive understanding of the client’s business, strategic direction, processes
and policies
• Collaborate with AVP or Director of Operations in recruiting, on-boarding, managing and developing staff
for the account and the cluster
 
Get to know us and find out "What More Could You Do" at Randstad
 
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Location_formattedLocationLong: Redmond, Washington US