Operations Manager/Sr. Site Manager
Location: Redmond, Washington US
Notice
Job Number: 23890
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: RIS Operations Manager
External Description:
Provide day-to-day leadership and management to ensure the client receives the highest level of quality service in a timely and cost-effective manner; management of account P&L; client relationships, account management, team management and people development.
Results KPIs
• Financial performance of account
Position Summary
• Serve as the single point of contact for external clients on daily operational issues
• Communicate regularly with key contacts at the account to ensure the highest level of client satisfaction
• Oversee the branch operation on a daily basis with regards to resources, time, productivity, budget and
quality of service
• Manage and coach account team regularly to evaluate its execution of the RIS solution, including the status
of deliverables, achievement of KPIs, and opportunities for improvement
• Develop and draw upon an extensive understanding of the client’s business, strategic direction, processes
and policies
• Collaborate with AVP or Director of Operations in recruiting, on-boarding, managing and developing staff
for the account and the cluster
City:
State:
Community / Marketing Title: Operations Manager/Sr. Site Manager
Company Profile:
EEO Employer Verbiage:
EEO Employer Verbiage Displays here
Location_formattedLocationLong: Redmond, Washington US