Operations Specialist
Location: Charlotte, North Carolina US
Notice
Job Number: 29443
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: RD BE Operations Specialist I
External Description:
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Managing daily, weekly, monthly, and/or quarterly reports, both client required or internal.
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Auditing of client required paperwork and/or client screening requirements.
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Updating Manuals and client required forms on Randstad’s intranet.
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Regular support and training for Field Operations Teams to understand client’s onboarding requirements and payroll /billing requirements.
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Attend monthly aging calls with Accounts Receivable and address aging items such as bill rate or hours discrepancies as needed.
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Manage client specific email inboxes which the field will use to ask operational questions and send onboarding paperwork notifications.
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Maintain client specific email distribution list
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Gather all required data for client audits
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Conduct regular internal audits
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Review client contracts, amendments, and client handbooks.
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Address all bill rate discrepancies between client system and internal back office system
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Add/remove users to/from client systems.
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A solid work ethic and sense of commitment
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Strong organizational and time management skills including the ability to complete concurrent tasks in a timely fashion; thrive and adapt in a fast paced, dynamic environment
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Excellent relationship skills to communicate proactively and partner effectively with external clients and internal stakeholders.
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Strong interpersonal, written and verbal communication skills.
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Ability to take direction as well as work well independently
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Detail oriented and strong problem solver
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Bachelor’s Degree
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2+ years professional experience demonstrating the above skills preferred
City:
State:
Community / Marketing Title: Operations Specialist
Company Profile:
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Location_formattedLocationLong: Charlotte, North Carolina US