about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Client Delivery Consultant

Location: United States, US

Notice

This position is no longer open.

Job Number: 29373

Workplace Type: On-site

Employment Type: Full Time Associate

Position Title: RSR Prof Svc Anlst Tech Config

External Description:

The Client Delivery Consultant works to improve business efficiency and productivity by identifying, configuring and developing operational and reporting solutions. This valued team member works closely with account teams, vendors, clients, and corporate resources to take a comprehensive approach to ensuring adherence to contractual, financial, and service requirements; and is responsible for providing high-level analytic reporting regarding operational effectiveness. 

Data and Information Management

  • Responsible for data review, from “implementation data new hire” to drive forward implementation activities for the VMS implementation analyst.
  • Consult on implementation best practices to aid program design and implementation.
  • Post Implementation data audit and clean up, working directly with the PMO and VMS Analyst, consistent with the solution prepared and implemented.
  • Knowledge transfer of new account to client assigned SDC after VMS Implementation Go-Live.
  • Internal system set up and transition for account service and delivery (i.e. RFO, etc)
    • RFO integration
    • Creation of location, contacts, job orders, and assignments
    • Auditing the system after Go-Live
    • Worksite Mapping

Project Management

  • Manage or assist in SDC driven initiatives and project that enhance services, delivery, efficiency or product expansions.
  • Implement improvements based on client feedback to ensure future client satisfaction
  • Execute Randstad specific customer onboarding activities

 

 

Internal & External Communication

  • Partner with internal contacts at all level within field operations, business transformation and business development
  • Develop and confirm all communication templates with client and RCS leadership
  • Responsible for implementation landing page and content for each deployment
  • Develop and deliver training decks to the client and leadership
  • PMO training resource for program best practices, VMS, RFO and other job specific duties.
  • Design, Develop, Edit PMO handbook for account management.
  • Key contributor and executor of strategy, communication and onboarding of transitioned talent to Randstad.
  • Administer materials to both client and talent, which will train on VMS functionality and operational changes.

 

Basic Qualifications:

 

  • 5+ years’ experience in the areas of data and/or operational analysis. 
  • Excellent working knowledge of MS - Excel and Power Point with knowledge of macros, pivot tables and development of Excel-based financial models
  • VMS knowledge experience

 

Get to know us and find out "What More Could You Do" at Randstad

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 

 

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Community / Marketing Title: Client Delivery Consultant

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Location_formattedLocationLong: United States, US