about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Program Manager - MSP Client Services

Location: Dallas, Texas US

Notice

This position is no longer open.

Job Number: 27225

Workplace Type: On-site

Employment Type: Full Time Associate

Position Title: MSP Program Team Manager

External Description:

JOB SUMMARY:

This position will manage a Managed Service Provider (MSP) Program Team which will own the day-to-day responsibility for service delivery to an assigned account(s)

Leader by example; implement strategies to achieve contracted service level metrics; manage sale and delivery of products/services to achieve agreed end result; budget accountability; goals and objectives management; maintain communication with established clients to ensure successful business development.

EDUCATION:

High school diploma or equivalent required

College degree strongly preferred

EXPERIENCE:

3 – 5 years of staffing industry experience as well as 3 – 5 years of experience managing people in an account management capacity

 

SKILLS REQUIRED:

-          Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook

-          Strong customer focus and customer service skills

-          Experience presenting to C-level executives

-          Excellent communication, interpersonal and organizational skills

-          Demonstrated experience managing large, complex accounts or projects

-          Experience describing and documenting project or client requirements

-          Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements

-          Strong management skills based on several years of experience, including people development and team building

-          Superior consulting, leadership, management, interpersonal and mentoring skills

 

Get to know us and find out "What More Could You Do" at Randstad.

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Community / Marketing Title: Program Manager - MSP Client Services

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Location_formattedLocationLong: Dallas, Texas US