Workforce Analyst
Location: Austin, Texas US
Notice
Job Number: 26546
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: RIS Workforce Analyst
External Description:
- Create weekly management reports and deliver data driven insights.
- Validate data through front office system queries and discussion with site manager; evaluate trends and financial impact of KPIs; create weekly KPI summary with analysis for WFC to send to client; update graphs; develop PPT using data for QBRs; ad hoc reporting as needed.
- Support site-managers with staff planning and talent pipeline
- Design and document staffing plans and resources for ramps; establish and expand recruiting plans; streamline recruiting and screening process (technology, etc.) which includes process flow, order tracker, and attendance tracker.
- Worksite –Conduct job shadows and create job profiles; create site maps; conduct workload analysis; act as on-site extension of client’s HR and operations function
- Participate in implementation meetings and carry out assigned tasks which includes but are not limited to creating branch manual and talent guidebooks; developing trackers for orders, attendance and action plans; identifying and qualifying recruiting sources; designing staffing strategy that aligns with workload; conduct job shadows and create job profiles, assist with talent transitions, and establish effective screening processes.
- Maintain and review tools used at accounts to ensure efficiency and effectiveness of accounts – process flow, order tracker, attendance tracker and safety programs
Education
- Bachelor’s degree highly preferred
Work experience
- Minimum 3 years business experience in manufacturing, logistics, distribution, warehouse, or contact center environment required
- Experience in business process analysis a plus
- Ability to develop strong working relationships with site teams
- Recruitment experience in a high-volume environment
- Proficient computer skills for accuracy in reporting, recording information and building proposals/decks – Word, Excel and PowerPoint
- Experience in multi-tasking, prioritizing work, and effective time management skills
- Excellent written and verbal communication skills
- Must be innovative in approach, willing to take risks and operate successfully in ambiguous situations
- Ability to draw conclusions and create solutions based on limited information
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Location_formattedLocationLong: Austin, Texas US