Director, Business Services
Location: Atlanta, Georgia US
Notice
Job Number: 25511
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: Director, Business Services
External Description:
Position Overview:
- Leadership level role responsible for total contract to cash process both through management of department operations and coordination with peers in other departments. Contract to Cash objectives are:
-
- Stimulating sales by paying and billing accurately and on time
- Reducing the administrative burden for the field organization by improving processes
- Improving working capital by reducing days sales outstanding (DSO) and mitigating credit risk
- Translating strategy into operational plans
-
- Operational oversight for the Cash Applications and VMS teams
- Responsible for the accuracy and timeliness of the team's operational results. May be responsible for approving significant dollar decisions and exceptions to current process. Able to think about the business as a whole and make sound business decisions. Interfaces with other teams to facilitate resolution where conflicts may exist either in process or with team members.
- Provides guidance to team on problem identification and resolution. Teaches team members how to efficiently resolve issues and manage work.
- Responsible for hiring, coaching and development as well as performance management. Accountable for the performance level of the team.
- Management of team. Responsible for setting targets, strategic direction and delivering results.
- Work in tandem with other leaders to achieve Randstad’s operational goals
- Strategic thinker. Influences the organizational roadmap. Researches Industry best practices, internal and external to Randstad. Sets the tone and pace for team. Leads by example and delivers team results.
- Provides strategic oversight and input, as well as leadership solving issues that cross multiple departments or strategic customer accounts.
- Provides thought leadership and unique insight from a strategic point of view for Business Services and Randstad.
- Producing insights and driving change
-
- Provides proactive insights into the team and the business. Researches industry and business best practices, internal and external to Randstad. Creatively tackles the big issues to move the business forward. Employs a strategic mindset.
- Process and system improvement
-
- Responsible for creating a lean way of working with a continuous improvement mindset, leader standard work and Robotics Process Automation (RPA). - "Striving for Perfection" Influences the RPA roadmap for Business Services.
- Networking, influencing and representing Business Services
-
- Operates fairly independently leading up, down and across. Expert in Randstad's Business.
- Leads Executive conversations, steering the business and resolving any issues needing Executive attention
Education & Qualifications (Required and Preferred):
- BS degree or equivalent work experience. Educational background in accounting, business, finance, computer science or math preferred.
- MBA preferred.
- 10 + years of work experience in business operations, accounting, financial analysis, or data analysis
- Preferred experience in Staffing or a Service Industry
- Experience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex matters
- 7+ years of experience providing coaching/mentoring to junior team members or 7+ years of direct supervisor experience
- PeopleSoft Experience a plus
- Expert Excel User
- Able to teach others use of Randstad systems for team, knows systems used by other teams.
City:
State:
Community / Marketing Title: Director, Business Services
Company Profile:
EEO Employer Verbiage:
EEO Employer Verbiage Displays here
Location_formattedLocationLong: Atlanta, Georgia US