Selling Market Manager
Location: Oakland, California US
Notice
Job Number: 25032
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: OTS Ind Market Manager
External Description:
Position Objective:
The primary objective of the Market Manager 1 is driving profitable growth of the branch through local sales that continuously increase Randstad’s market share. The successful Market Manager leads a team of staffing professionals in sales, recruitment, order management, and excellent customer service. The Market Manager will manage P&L and prospect budget; prospect sales, client relationships, account management, team performance management and development. Market Managers are sales and management professionals that will:
Lead/Grow/Develop:
- Oversee direct staff, ensuring that they are appropriately equipped with the knowledge, training and tools to effectively execute their jobs, making all hiring and placement decisions
- Lead, engage, develop and grow account teams, holding others accountable, having coaching conversations, conducting performance reviews, and ensuring Individual Development Plans are in place
- Have ultimate accountability for new hire onboarding and escalate to full productivity via coaching, monitoring progress, and identifying areas of opportunity
Business Development:
- Build client relationships positioning Randstad as a staffing industry leader
- Grow the business through new client acquisition and increase of market share
- Negotiate and establish pay rates and bill rates in line with gross margin and profitability targets
- Meet with clients and potential clients outside the branch to obtain orders for services and/or add onto existing assignments
- Build, manage, qualify, and maintain a database of clients and prospects
- Network within community to build business and stay abreast of industry/market trends
Service:
- Use discretion to make the match between the client’s staffing needs and the candidates’ skills and experience utilizing Job, Boss, Company Fit methodology
- Manage relationships with current clients to identify future needs and provide thought leadership to assist in their daily operations
- Make decisions regarding hiring, placement, and discipline of talent
- Support client operations by providing top quality service and promptly investigate any talent issues or client concerns
Recruit:
- Create and execute against strategic recruitment plan via sourcing, interviewing, coaching, retaining, and developing candidates exceeding client expectations
- Develop and manage a talent pipeline that aligns with the client’s needs and output requirements
Administrative & Operations:
- Utilize Front Office technology to document client and talent activity/interactions to help drive sales/recruiting effectiveness
- Exceed client and talent expectations by following Randstad’s Operational Standards and offering innovative and creative employment solutions
- Develop and effectively communicate quarterly sales strategy and tactical operations plans to drive profitable growth and retention of current book of business
- Track, analyze and communicate overall progress of sales efforts against activity targets – weekly, monthly, quarterly and annually
- Ensure profitability and health of branch via key wellness indicators, financial and operational reporting, compliance, pricing, etc.
Education:
- High School Diploma or equivalent
- Bachelor's Degree highly preferred
Work Experience:
- 6+ years business experience with a minimum of four years in sales or customer service
Knowledge, Skills, and Abilities:
- Proven ability to manage and lead teams with evidence of advancement of direct reports
- Unsurpassed level of professionalism and ability to communicate at all levels of the client organization.
- Demonstrated ability to manage and resolve complex client situations in an effective manner.
- Strong organizational, analytical, and problem solving abilities.
- Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment.
- Ability to present business reviews and workforce strategies to client groups.
City:
State:
Community / Marketing Title: Selling Market Manager
Company Profile:
EEO Employer Verbiage:
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Location_formattedLocationLong: Oakland, California US