about randstad

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com  

Market Manager

Location: Houston, Texas US

Notice

This position is no longer open.

Job Number: 24830

Workplace Type: On-site

Employment Type: Full Time Associate

Position Title: OTS Ind Market Manager

External Description:

Position Objective

The primary objective of the Market Manager 1 is driving profitable growth of the branch through local sales that continuously increase Randstad’s market share. The successful Market Manager leads a team of staffing professionals in sales, recruitment, order management, and excellent customer service. The Market Manager will manage P&L and prospect budget; prospect sales, client relationships, account management, team performance management and development. Market Managers are sales and management professionals that will:

Position Summary


Lead/Grow/Develop:

  • Oversee direct staff, ensuring that they are appropriately equipped with the knowledge, training and tools to effectively execute their jobs, making all hiring and placement decisions
  • Lead, engage, develop and grow account teams, holding others accountable, having coaching conversations, conducting performance reviews, and ensuring Individual Development Plans are in place
  • Have ultimate accountability for new hire onboarding and escalate to full productivity via coaching, monitoring progress, and identifying areas of opportunity

Business Development:

  • Build client relationships positioning Randstad as a staffing industry leader
  • Grow the business through new client acquisition and increase of market share
  • Negotiate and establish pay rates and bill rates in line with gross margin and profitability targets
  • Meet with clients and potential clients outside the branch to obtain orders for services and/or add onto existing assignments
  • Build, manage, qualify, and maintain a database of clients and prospects
  • Network within community to build business and stay abreast of industry/market trends

Service:

  • Use discretion to make the match between the client’s staffing needs and the candidates’ skills and experience utilizing Job, Boss, Company Fit methodology
  • Manage relationships with current clients to identify future needs and provide thought leadership to assist in their daily operations
  • Make decisions regarding hiring, placement, and discipline of talent
  • Support client operations by providing top quality service and promptly investigate any talent issues or client concerns

Recruit:

  • Create and execute against strategic recruitment plan via sourcing, interviewing, coaching, retaining, and developing candidates exceeding client expectations
  • Develop and manage a talent pipeline that aligns with the client’s needs and output requirements

Administrative & Operations:

Utilize Front Office technology to document client and talent activity/interactions to help drive sales/recruiting effectiveness

Exceed client and talent expectations by following Randstad’s Operational Standards and offering innovative and creative employment solutions

Develop and effectively communicate quarterly sales strategy and tactical operations plans to drive profitable growth and retention of current book of business

Track, analyze and communicate overall progress of sales efforts against activity targets – weekly, monthly, quarterly and annually

Ensure profitability and health of branch via key wellness indicators, financial and operation reporting, compliance, pricing, etc.

Education

High School Diploma or equivalent
Bachelor's Degree highly preferred

Work Experience

  • 6+ years business experience with a minimum of four years in sales or customer service

Knowledge, Skills, and Abilities

  • Proven ability to manage and lead teams with evidence of advancement of direct reports
  • Unsurpassed level of professionalism and ability to communicate at all levels of the client organization.
  • Demonstrated ability to manage and resolve complex client situations in an effective manner.
  • Strong organizational, analytical, and problem solving abilities.
  • Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment.
  • Ability to present business reviews and workforce strategies to client groups.

Get to know us and find out "What More Could You Do" at Randstad

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Community / Marketing Title: Market Manager

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Location_formattedLocationLong: Houston, Texas US