Market Manager
Location: Houston, Texas US
Notice
Job Number: 24830
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: OTS Ind Market Manager
External Description:
Position Objective
The primary objective of the Market Manager 1 is driving profitable growth of the branch through local sales that continuously increase Randstad’s market share. The successful Market Manager leads a team of staffing professionals in sales, recruitment, order management, and excellent customer service. The Market Manager will manage P&L and prospect budget; prospect sales, client relationships, account management, team performance management and development. Market Managers are sales and management professionals that will:
Position Summary
Lead/Grow/Develop:
- Oversee direct staff, ensuring that they are appropriately equipped with the knowledge, training and tools to effectively execute their jobs, making all hiring and placement decisions
- Lead, engage, develop and grow account teams, holding others accountable, having coaching conversations, conducting performance reviews, and ensuring Individual Development Plans are in place
- Have ultimate accountability for new hire onboarding and escalate to full productivity via coaching, monitoring progress, and identifying areas of opportunity
Business Development:
- Build client relationships positioning Randstad as a staffing industry leader
- Grow the business through new client acquisition and increase of market share
- Negotiate and establish pay rates and bill rates in line with gross margin and profitability targets
- Meet with clients and potential clients outside the branch to obtain orders for services and/or add onto existing assignments
- Build, manage, qualify, and maintain a database of clients and prospects
- Network within community to build business and stay abreast of industry/market trends
Service:
- Use discretion to make the match between the client’s staffing needs and the candidates’ skills and experience utilizing Job, Boss, Company Fit methodology
- Manage relationships with current clients to identify future needs and provide thought leadership to assist in their daily operations
- Make decisions regarding hiring, placement, and discipline of talent
- Support client operations by providing top quality service and promptly investigate any talent issues or client concerns
Recruit:
- Create and execute against strategic recruitment plan via sourcing, interviewing, coaching, retaining, and developing candidates exceeding client expectations
- Develop and manage a talent pipeline that aligns with the client’s needs and output requirements
Administrative & Operations:
Utilize Front Office technology to document client and talent activity/interactions to help drive sales/recruiting effectiveness
Exceed client and talent expectations by following Randstad’s Operational Standards and offering innovative and creative employment solutions
Develop and effectively communicate quarterly sales strategy and tactical operations plans to drive profitable growth and retention of current book of business
Track, analyze and communicate overall progress of sales efforts against activity targets – weekly, monthly, quarterly and annually
Ensure profitability and health of branch via key wellness indicators, financial and operation reporting, compliance, pricing, etc.
Education
High School Diploma or equivalent
Bachelor's Degree highly preferred
Work Experience
- 6+ years business experience with a minimum of four years in sales or customer service
Knowledge, Skills, and Abilities
- Proven ability to manage and lead teams with evidence of advancement of direct reports
- Unsurpassed level of professionalism and ability to communicate at all levels of the client organization.
- Demonstrated ability to manage and resolve complex client situations in an effective manner.
- Strong organizational, analytical, and problem solving abilities.
- Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment.
- Ability to present business reviews and workforce strategies to client groups.
Get to know us and find out "What More Could You Do" at Randstad
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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Community / Marketing Title: Market Manager
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EEO Employer Verbiage:
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Location_formattedLocationLong: Houston, Texas US