Analyst, A/R

Job Number: 24733

Workplace Type: On-site

Employment Type: Full Time Associate

Position Title: Analyst, A/R

External Description:

Position Overview:  

The AR Analyst manages a portfolio of primarily high volume National and Strategic accounts with complex billing processes.  Proper management of these accounts ensures timely reconciliation, identification and resolution of issues and working with the customer/Randstad management/IT personnel to see automation and process improvement.  This role also supports the Manager, A/R with analysis, reporting and administrative functions.  Seeking a qualified candidate to enter this role with the ability and desire to build upon their skills and grow into higher level roles within the company.

Principal Responsibilities   

• Manage monthly assigned accounts receivable portfolio, by contacting new and delinquent customers to discern cause of non-payment and to facilitate payment.  $5-10M, 350+ customers with monthly balances
• Ensure accounts revenue days sales outstanding (DSOs) is minimized and company cash position is maximized by ensuring prompt payment by customers, achieving monthly cash collection goal, and mitigating exposure to bad debt
• Identify high-risk accounts and escalate to Manager, Collections, as necessary
• Identify quality issues contributing to delinquent balances and initiate resolution
• Maintain detailed documentation of events, i.e. conversations, contacts, discrepancies, etc., in the customer database
• Remove all obstacles preventing prompt payment through customer contact and communication with the sales team
• Prioritize and maintain assigned portfolio of accounts and projects
• Assist Manager, Accounts Receivable, in formulation and implementation of policies and procedures for assuring timely receipt and accuracy of invoices, collecting past due balances, and applying cash
• Work directly with internal and external customers to improve processes, collect cash, and enhance relationships
• Maintain high level of customer service, internally and externally
• Develop collaborative relationships with field management to systematically and proactively bring awareness to potential risks
• Identify process gaps and work with Manager, Accounts Receivable to implement change
• Assist in department staff training
• Assist with project development and implementation

Education & Qualifications (Required and Preferred): 

• Undergraduate degree in Accounting or Finance, or equivalent experience in business, is preferred
• 3+ years in collection experience, or related Credit / Financial experience, primarily from the commercial sector is preferred
• Exercise considerable discretion in collection activities
• Benchmark and innovate to ensure departmental efficiency
• Collaborate with other functional areas, as needed, to maintain productivity and support department and company initiatives
• Extensive A/R Reconciliation experience
• Prior experience handling Strategic/National accounts strongly preferred
• PeopleSoft Experience a plus
• Project management experience preferred

Key Competencies: 

• Manage multiple tasks simultaneously, meet deadlines, and meet/exceed deadlines and goals
• Strong organizational, analytical, and extensive reconciliation skills
• Is intellectual curious
• Self-starter with an eye towards achieving goals and resolving obstacles
• Ability to continually review processes for improvement
• Professional, effective, and persuasive communication skills (both written and verbal)
• Benchmark and innovate to ensure departmental efficiency
• Ability to excel in a fast-paced work environment and effectively manage time in high pressure situations
• Collaborative with other teams to maintain productivity and support department and company initiatives
• Advanced level skills in Microsoft Office (primarily Excel)
• Time management

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Community / Marketing Title: Analyst, A/R

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Location_formattedLocationLong: Atlanta, Georgia US