MSP Specialist
Location: Philadelphia, Pennsylvania US
Notice
Job Number: 24681
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: MSP Specialist
External Description:
JOB SUMMARY:
Act as a liaison between Client Hiring Managers/Program Sponsors/Key Personnel and Contracted Suppliers for staffing order management, candidate submission, vendor management system tool management and reporting/analytics
In addition, this position acts as the first level of support for inquiries on matters such as pay/bill and assignment extensions or terminations for assigned client as well as primary point of contact for industry trend recommendations and VMS optimization/standardization.
Subject matter expert in MSP/Staffing/VMS; project driven; exhibits technical skills
SKILLS REQUIRED: 3-5 years MSP/VMS/Staffing expertise
- Ability to successfully interface with clients (internal and external)
- Strong interpersonal and communication skills
- Proven ability to work within a team environment
- Ability to make decisions, take direction and execute a plan
- Detail orientation with follow-through shown in previous jobs
- Able to communicate with and present at the executive level
- Ability to handle multiple priorities simultaneously
- Ability to qualify and close deals
- Sales abilities along with market knowledge and/or product/technical expertise
RESPONSIBILITIES:
Client Responsibilities:
- Client relationship as needed to achieve desired Service Level Metrics and develop additional business opportunities as available
- Order intake and ongoing spend management up to, and sometimes exceeding $15M
- Credit/Debit process as well as Miscellaneous Invoice Approval; supplier management, audit, surveying, scorecarding, payment reconciliation, and best practice recommendations around requisition distribution
- Receive all candidates submitted by various recruiting resources, submit to client and enter the data into the client’s Vendor Management System (VMS)
- Act as liaison between client and contracted Suppliers in order to facilitate interview and hiring process
Direct Work Involvement/Complexity:
- Assists with requisition creation and fulfillment as needed
- Works with client hiring managers/key personnel to ensure appropriate security, badges and technology procurement needs are met for each particular position filled
- Maintenance of cost centers and customer defined fields including work order revisions
- Order and assignment/requisition distribution to Contracted Suppliers
- Manage the distribution and resolution of client inquiries
- Provide technical maintenance, proxy, and delegation on all user accounts as needed
- Manage the reconciliation of all weekly sync reports
EDUCATION:
High school diploma or equivalent required
Bachelor’s degree strongly preferred
EXPERIENCE:
4 years of related experience in staffing, recruiting or MSP account management
City:
State:
Community / Marketing Title: MSP Specialist
Company Profile:
EEO Employer Verbiage:
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Location_formattedLocationLong: Philadelphia, Pennsylvania US