RT Field Operations Specialist - Payroll
Location: Charlotte, North Carolina US
Notice
Job Number: 29257
Workplace Type: On-site
Employment Type: Full Time Associate
Position Title: RD BE Field Ops Specialist
External Description:
- Serve as talent’s dedicated contact for all payroll or timekeeping questions and issues.
- Confirm that Corp Payroll receives and enters approved time for all talent that worked the previous week, by Tuesday close of business each week.
- Update internal teams on status of time collection repeatedly, and make them aware when their talent is missing time or if their talent’s time is missing the Tuesday COB cutoff.
- If talent’s time is received after Tuesday COB cutoff, ensure that the talent still get their approved time entered and approved so that they receive a paycheck and so that billing can be processed.
- Maintain and update: weekly payroll Google doc, Client Specific Requirements, Logins for VMS sites and drug/background vendors.
- Run and Review time entry audit report, payroll register, invoice register, third party vendor payment reports and spread reports to ensure accuracy. Research and resolve any issues discovered.
- Research and respond promptly to inquiries from centralized payroll department
- Serve as a liaison between field operations and corporate office when needed. Also help communicate updates to Talent when needed.
- Assist management and sales team members as needed/requested with special projects and company events, if time permits
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Adapts quickly to frequently changing processes, guidelines and requirements
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Must be a “Quick study" when learning new systems, skills and concepts
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Proficient with Microsoft Office tools including Word, Excel and PowerPoint
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Proficient using Google mail, calendaring and shared drives
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Ability to think and respond quickly and effectively under pressure
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Strong customer focus and customer service skills
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Excellent communication and organizational skills
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Possess strong interpersonal skills and ability to analyze, explain, and draw logical conclusions
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Experience describing and documenting specific requirements
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Must be detail oriented with a concern for quality expressed by continually initiating process improvements
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Community / Marketing Title: RT Field Operations Specialist - Payroll
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Location_formattedLocationLong: Charlotte, North Carolina US